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Leadership Communication, Personal Leadership Development

Leading with Questions with Bob Tiede

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A good leader isn’t afraid of questions. Bob Tiede joins Kevin to discuss the art of questioning, this includes the importance of asking open-ended questions, not putting people in a corner, giving them the time to respond, and the opportunity to say yes. He believes that leaders often hesitate to ask questions because they feel the need to project an image of having all the answers. However, he emphasizes that asking questions not only helps leaders gain valuable insights but also empowers their team members to contribute their ideas and perspectives.

Listen For...

00:00:00 Introduction to the podcast and guest, Bob Tiede
00:09:39 What keeps leaders from asking questions
00:11:32 Giving answers denies space for others to contribute.
00:13:06 Leaders who project having all the answers come across as unsure.
00:13:47 Asking questions as a leader is more important now.
00:22:09 The art of questioning includes giving people time to answer.
00:25:18 The mindset of a learner is important when questioning.
00:27:32 Creating a question culture through question storming.
00:28:53 Culture and generating questions to solve issues.
00:29:25 Bob's favorite question: "What do you think?"
00:30:04 The power of asking "What else?" multiple times.
00:37:34 Conclusion and invitation to join next week's episode.

Meet Bob

Name: Bob Tiede
Bob's Story: Bob Tiede (pronounced “Tee-Dee”) has been on the staff of Cru (formerly known as Campus Crusade for Christ) for 52 years – serving 8 years in Cru Campus and then 24 years as the CEO of Josh McDowell Ministry – a Division of Cru. And Now 20 years on the U.S. Leadership Development Team – developing the next generation of leaders for Cru. Bob’s blog LeadingWithQuestions.com is now in its 11th year and followed by leaders in over 200 countries. Bob has written 6 very popular books, including “Great Leaders Ask Question – a Fortune 100 List” and “Now That’s a Great Question” and his newest book is the 3rd Edition of “LEADING WITH QUESTIONS” which has been Amazon’s #1 Best Seller in the category of Business communication! Bob’s mission is to help leaders everywhere multiply their leadership effectiveness X10 by moving from “Let Me Tell You!” to “Let Me Ask You!” Bob has been married to Sherry for 53 years and is the proud Dad of 4 adult children – all married and 8 incredible Grandchildren – all who love to ask their “Papa Bob” questions!

"Part of the art of questioning is asking the question and then giving them time and relax … and wait for them to answer. The longer the silence, generally, the better the answer." Said by Bob Tiede on The Remarkable Leadership Podcast with Kevin Eikenberry

This episode is brought to you by...

The Long-Distance Team. Remote leadership experts, Kevin Eikenberry and Wayne Turmel, help leaders navigate the new world of remote and hybrid teams to design the culture they desire for their teams and organizations in their new book!

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Book Recommendations

Leading with Questions: How Leaders Discover Powerful Answers by Knowing How and What to Ask 3rd Edition by Michael J. Marquardt, Bob Tiede
Change-friendly Leadership: How to Transform Good Intentions into Great Performance by Rodger Dean Duncan

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Professional Development

Creating a Decision Sprint with Atif Rafiq

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Growth and new ideas come with questions and unknowns. Does your team rush to judgment or just start working? Atif Rafiq joins Kevin to discuss the importance of dealing with unknowns in a productive way. He introduces the concept of decision sprints, a methodology to move from idea to recommendation and decision points. He also emphasizes the significance of workflows in defining company culture and offers advice on implementing decision sprints at the team level.

Meet Atif

Name: Atif Rafiq
Atif's Story: Atif Rafiq has blazed trails in Silicon Valley and the Fortune 500 for over 25 years. After rising through digital native companies like Amazon, Yahoo!, and AOL, Atif held C-suite roles at McDonald’s, Volvo, and MGM Resorts. He oversaw thousands of employees as a global P&L, transformation, and innovation leader. Rafiq was the first Chief Digital Officer in the history of the Fortune 500, a pioneering role he held at McDonalds, and he rose to the president level in the Fortune 300.
He currently sits on the Boards of Flutter / Fanduel ($25bn public company); Clearcover (a fintech provider, ranked on the Fast 500); and KINS Capital ($300mm SPAC). Previously, he’s served on the client council for Snapchat (SNAP), as advisor to Slack (acquired by Salesforce for $20bn), and national board member of Defy Ventures (non-profit serving the formerly incarcerated).

This episode is brought to you by...

The Long-Distance Team. Remote leadership experts, Kevin Eikenberry and Wayne Turmel, help leaders navigate the new world of remote and hybrid teams to design the culture they desire for their teams and organizations in their new book!

Learn More

Book Recommendations

Decision Sprint: The New Way to Innovate into the Unknown and Move from Strategy to Action by Atif Rafiq
Happy at Any Cost: The Revolutionary Vision and Fatal Quest of Zappos CEO Tony Hsieh by Kirsten Grind, Katherine Sayre

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Change Leadership, Creating Team and Organizational Culture

Turning Uncertainty into Opportunity with Curtis Bateman

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Change happens. Navigating change is an essential skill for leaders and organizations. Curtis Bateman suggests that we look to our team as the drivers of change. Organizations change when people change. Curtis joins Kevin to explore the challenges and steps in organizational change efforts and how to lead change more effectively. Leaders can, and need to, be patient with their team and acknowledge that they may need time to join the change journey. He shares the four zones of change and the importance of each zone and why we should not skip a zone.

Meet Curtis

Curtis Batman Photographed for FranklinCovey by Jacom Stephens Photography | based out of Salt Lake City, Utah | www.jacomstephens.com | 801.979.1734 |

Name: Curtis Bateman
Curtis' Story: Curtis Bateman co-authors the book Change: How to Turn Uncertainty into Opportunity. He is FranklinCovey’s vice president of international direct offices. With over twenty-five years of experience in the training industry, His passion for enabling organizations “at change” resulted in co-creating transformative, industry-leading solutions, including Change Element, Leaders@Change, Managing Millennials, Millennials@Work, and the Change Practitioner.
Formerly the president and CEO at Red Tree Leadership, Curtis managed the world-class brand Who Moved My Cheese? and created a practical approach to help individuals and leaders succeed in an ever-complex world of change in the workplace.
Curtis joined FranklinCovey as a senior change consultant and co-practice leader. In 2016, Curtis became managing director of the U.K. and Ireland, in 2018 was asked to assume additional management responsibilities in Germany, Switzerland, and Austria, and in 2019 took on additional responsibility for China, Japan, and Australia.

"When our people don't come with us, we end up just driving at it and saying do more, but we haven't captured their hearts and minds. They don't have a reason to engage, so they're not helping us." - Said by Curtis Bateman on The Remarkable Leadership Podcast with Kevin Eikenberry

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Book Recommendations

Change: How to Turn Uncertainty Into Opportunity by Curtis Bateman, Marche Pleshette, Andy Cindrich, Christi Phillips
The Founder's Mentality: How to Overcome the Predictable Crises of Growth by Chris Zook, James Allen

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Leadership Communication, Personal Leadership Development

The Art of Active Listening with Heather Younger

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Listening is important for our interactions and our ongoing relationships. Heather R. Younger joins Kevin to talk about active listening, which is more than nodding your head and repeating what someone says. Active listening uses your senses to recognize what is unsaid. Active listening is about engaging with the other person, showing interest, and understanding their emotional state. Active listening is about taking the time to research, reflect, and analyze the feedback or request received. Active listening is acting, even if the action is a compromise or a no. Lastly, active listening is consistently closing the loop to show that their voice is valued and their feedback matters.

Listen For

00:00 Introduction to the importance of active listening
02:14 Heather Younger's background and motivation for focusing on listening
06:23 Definition of active listening as understanding what others want
08:38 The five steps of the active listening cycle
11:44 Step 1: Recognizing the unsaid
15:15 Step 2: Seeking to understand
18:28 Step 3: Decoding and reflecting
22:43 Step 4: Taking action
24:46 Step 5: Closing the loop
30:00 Conclusion

Meet Heather

Name: Heather R. Younger
Her Story: Heather R. Younger is the author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood. She is an experienced international keynote speaker, best-selling author, CEO, and Founder of Employee Fanatix. Her experiences as an entrepreneur, manager, attorney, writer, coach, listener, speaker, collaborator, and mother of 4 all lend themselves to a laser-focused clarity into what makes employees of organizations and companies—large and small—tick.

Active listening really is, it's the difference between thinking what we know that people want and actually knowing what they want. It's taking the assumptions out of what we think people need from us and getting to the point where we absolutely know what people want from us. - Said by Heather Younger on The Remarkable Leadership Podcast with Kevin Eikenberry

This episode is brought to you by...

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Book Recommendations

The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood by Heather R. Younger
Discover Your Fair Advantage: Leverage Your Unique Selling Points and Human Potential for Work, Business and Life by Sylvie di Giusto

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Leading a Team, Personal Leadership Development

One Bold Move a Day with Shanna Hocking

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Bold moves are meaningful actions you can take to grow and move forward. Shanna Hocking joins Kevin to discuss bold moves and share examples. Shanna emphasizes the importance of mindsets and how they shape our actions and outcomes. The discussion focuses on four key mindsets: Gratitude, Progress, Happiness, and And Mindset. Shanna shares actionable ways to grow and develop personally and professionally. From reading and continuous learning to intentional rest and having an accountability partner, Shanna provides a roadmap for self-investment and long-term success.

Listen For...

00:00 Introduction to the topic of women reaching their potential in their careers
02:50 Introduction of guest, Shanna Hocking
03:13 Discussion on the four mindsets for success
05:06 Importance of mindset in personal and professional growth
08:11 Importance of mindset in the writing process
09:39 The connection between gratitude and progress mindset
13:56 The importance of the "and" mindset
15:33 The role of leaders in supporting women's career growth
19:35 The importance of investing in oneself
22:59 Strategies for building belief in oneself
30:33 Where to find the book and learn more about the author

Meet Shanna

Shanna's Story: Shanna Hocking is the author of One Bold Move a Day: Meaningful Actions Women Can Take to Fulfill Their Leadership and Career Potential, which was recognized by The Next Big Idea Club as “must read nonfiction.” She is a leadership consultant, philanthropic strategist, author, and speaker with 20 years of experience raising hundreds of millions of dollars and leading large teams at organizations such as the Wharton School of the University of Pennsylvania, Children’s Hospital of Philadelphia, University of Alabama, and Duke University. Her clients include universities, national nonprofit organizations, global businesses, and family foundations.

This episode is brought to you by...

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Book Recommendations

One Bold Move a Day: Meaningful Actions Women Can Take to Fulfill Their Leadership and Career Potential by Shanna A. Hocking

Related Episodes

Networking for People Who Hate Networking with Devora Zack

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