Making One-on-Ones More Effective

Are your one-on-one meetings building your culture or just filling your calendar? In this second episode of our special five-part series, Changing Your Culture in Twenty Minutes or Less, Kevin is joined once again by workplace culture expert Jennifer Moss to explore the often-overlooked power of effective one-on-one meetings. Kevin shares a simple three-part framework to make your one-on-ones more engaging and efficient: talk about non-work, their list, and your list. This joint-ownership model transforms these meetings from a task into a tool for connection, clarity, and performance. Jennifer adds insights on how effective one-on-ones can shift leadership from a push strategy to a pull strategy, where people want to participate rather than feel forced.

Meet Jennifer

Jennifer's Story: Jennifer Moss specializes in future-focused leadership development, expertly balancing employee well-being with performance. As an award-winning writer and internationally acclaimed keynote speaker, she specializes in transforming workplace culture using data-driven leadership strategies. Her book The Burnout Epidemic tackled employee burnout and was among Thinkers50's "10 Best New Management Books for 2022." Her latest book is WHY ARE WE HERE?: Creating a Work Culture Everyone Wants (Harvard Business Review Press; 2025)