Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart Radio or your favorite podcast player. A good leader isn’t afraid of questions. Bob Tiede joins Kevin to discuss the art of questioning, this includes the importance of asking open-ended questions, not putting people in a corner, giving them the time to respond, and the opportunity to say yes. He believes that leaders …
Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart Radio or your favorite podcast player. Growth and new ideas come with questions and unknowns. Does your team rush to judgment or just start working? Atif Rafiq joins Kevin to discuss the importance of dealing with unknowns in a productive way. He introduces the concept of decision sprints, a methodology to move from …
Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart Radio or your favorite podcast player. Change happens. Navigating change is an essential skill for leaders and organizations. Curtis Bateman suggests that we look to our team as the drivers of change. Organizations change when people change. Curtis joins Kevin to explore the challenges and steps in organizational change efforts and how to …
Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart Radio or your favorite podcast player. Listening is important for our interactions and our ongoing relationships. Heather R. Younger joins Kevin to talk about active listening, which is more than nodding your head and repeating what someone says. Active listening uses your senses to recognize what is unsaid. Active listening is about engaging …
Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart Radio or your favorite podcast player. Bold moves are meaningful actions you can take to grow and move forward. Shanna Hocking joins Kevin to discuss bold moves and share examples. Shanna emphasizes the importance of mindsets and how they shape our actions and outcomes. The discussion focuses on four key mindsets: Gratitude, Progress, …
Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart Radio or your favorite podcast player. There is a link between people and operational performance: Higher employee turnover, understaffing, and lack of training contribute to operational problems. Zeynep Ton joins Kevin to talk about the blindingly obvious need for good jobs and a customer-centric approach. When you set your employees up for success, …
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