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Team culture will always impact team performance. Dr. David Burkus joins Kevin to talk about the importance of teams in organizations and how they play a crucial role in making things happen. He has found that to build the best team, you must first shape the habits and practices that bring out the best in each team member. He also shares the three key elements for effective teams: common understanding (empathy), psychological safety (trust and respect), and pro-social purpose (feeling that one's work contributes to a larger whole).
Listen for...
00:00 Introduction
03:17 Leadership Experience
04:02 Book's Relevance
05:36 High-Performance Team Science
06:02 Science & Team Performance?
06:51 Team Culture Research
07:33 Ideas for Leaders
08:03 Individual Work Preferences
09:26 Team Intelligence
09:53 Women & Collective Intelligence
10:13 Training Social Sensitivity
12:27 Elements of Team Culture
13:02 Understanding & Safety in Teams
13:28 Role Clarity
14:14 Leadership Expectations
15:06 Teamwide Clarity
16:20 Coordination & Communication
17:13 Bursty Communication
17:39 Psychological Safety Intro
18:17 Defining Respect
18:57 Trust vs. Respect
19:29 Active Listening
20:07 Disrespect & Trust
21:09 Valuing Perspectives
22:12 Disrespect's Impact
23:10 Alan Mulally's Respect Story
24:19 Pro-Social Purpose Defined
25:15 Meaningful Work's Impact
25:41 Pro-Social Purpose Machine
26:08 Impactful Work & Teamwork
26:49 Misunderstood: Purpose
27:19 Misunderstood: Safety & Respect
29:13 Missing: Psychological Safety
30:35 Fun & Pickleball
31:47 Recommended Read
32:30 Connect with David Burkus
33:07 Ongoing Culture Talk
35:19 Conclusion
Meet David
This episode is brought to you by...
The Long-Distance Team. Remote leadership experts, Kevin Eikenberry and Wayne Turmel, help leaders navigate the new world of remote and hybrid teams to design the culture they desire for their teams and organizations in their new book!
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