Howard Behar led Starbuck’s domestic business as President of North America, and he became the founding President of Starbucks International opening the very first store outside of North America in Japan. He is also the author of It’s Not About the Coffee and The Magic Cup. Today he joins Kevin to chat about servant leadership, …
Per the Bureau of Labor Statistics, Millennials will be the largest generation in the workforce by the end of 2015. They bring a different bias and experience to the workplace and new ideas to relationships. Dan Negroni, founder of Launchbox and author of Chasing Relevance, discusses how to relate with our colleagues and bridge that …
Great work has both impact and meaning, per Michael Bungay Stanier. Michael is the author of The Coaching Habit and Do More Great Work. He is also the founder and Senior Partner of Box of Crayons, a company that helps organizations all over the world do less Good Work and more Great Work. Michael and …
“I love to see people impacted by a great experience”, says Chip Bell, a renowned keynote speaker and the author of several best-selling books. In this episode, Kevin and Chip discuss some differences between customer service and innovative service. Further, how you can move from just value added to value unique and create a story …
Leadership is an ongoing process and great leaders continue to learn because they are curious. They don’t necessarily learn from their experiences but by reflecting on their experiences. Kevin and Wally Bock discuss learning goals, relationships, and why to “not be the event.” Wally learned leadership as a U. S. Marine, an executive in a …
“You’ve got moxie, kid”. We hear it in the moves but what does it mean? Join Kevin and John Baldoni, author of MOXIE: The Secret of Bold and Gusty Leadership (among other books), as they discuss gumption, guts and the resilience to pursue. Leaders need to be open to the learning process and not ashamed …
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