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A lot is going on out there. How can we pay better attention in a distracted world? Christian Madsbjerg joins Kevin to discuss the importance of observation and attention in leadership. Madsbjerg explains that observation is the practice of carefully and empirically studying humans to understand their experiences and behaviors. He emphasizes the need for leaders to set aside their opinions and preconceived notions to just describe what they see. Madsbjerg also introduces the concept of hyper-reflection, which involves observing how others observe and think. He encourages leaders to make time for observation and reflection, as these practices can lead to a deeper understanding of customers, teams, and social dynamics.
Meet Christian
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