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Less than 20% of employees believe their managers understand what they do day-to-day. Given this, how do managers become more impactful with their team? Jaime Roca is Senior Vice President at Gartner, managing the global Research & Advisory team, and is the co-author The Connector Manager: Why Some Leaders Build Exceptional Talent - and Others Don't. He and his colleagues surveyed over 9000 managers and employees to find out what the best managers do to coach and develop talent in today’s environment. Jaime shares with Kevin the types (or approaches) to coaching and what they found to be most and least effective.

Less than 20% of employees believe their managers understand what they do day-to-day. Given this, how do managers become more impactful with their team? Jaime Roca is Senior Vice President at Gartner, managing the global Research & Advisory team, and is the co-author The Connector Manager: Why Some Leaders Build Exceptional Talent – and Others Don’t. He and his colleagues surveyed over 9000 managers and employees to find out what the best managers do to coach and develop talent in today’s environment. Jaime shares with Kevin the types (or approaches) to coaching and what they found to be most and least effective.

In this episode, Jaime breaks down 1. The 4 styles of coaching. 2. 3 reasons why the “always-on” method doesn’t work. 3. 3 types of connections.

Make sure you are coaching the person, not the problem.

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Ask yourself: What are the needs of your team?

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