Your face is how you feel about yourself and how you project to the world. Maya Hu-Chan is the author of SAVING FACE: How to Preserve Dignity and Build Trust. She sits down with Kevin to talk about the role face plays in leadership through stories and examples. Whether we are working face-to-face or remote, …
How do you give feedback? Maybe the better question is, how do you receive feedback? Steve Herz believes we need to create the environment for the give and take. Once we can accept feedback and take action to improve ourselves, giving feedback is easier and more accepting. Steve is the author of DON’T TAKE YES …
Timothy Lupfer wants us to get back to basics about leadership. It is a role we are usually given and involves followers (whether they be employees, students…). Leadership is narrower than most of us think. Leadership is the role of affecting followers to achieve organizational goals. Tim is a retired Army, former consultant, and the …
How are you using the power you have (for good or evil)? Yes, we all have power just through our relationships between colleagues, family, and friends. Thereby, it can be a bit tricky. According to Deborah Gruenfeld, we need to embrace and own our power, even if we are uncomfortable with it. Deb is a …
Do you have a Day One or Day Two mentality and why does it matter? Alex Kantrowitz sits down with Kevin to talk about mindset and culture. Alex is a senior technology reporter at BuzzFeed News and author of Always Day One. Alex interviewed more than 130 tech insiders from hourly workers to executives to …
We have the tools for accounting principles, and these have remained unchanged for years. Yet we have no real tool to measure customer loyalty, and every bit of cash flow starts with cash from the customer’s pocket. Kevin is joined by Rob Markey. He is the author of a new Harvard Business Review article on …
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