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Understanding the Employee Experience with Jacob Morgan – #55

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Regardless of your leadership status, you should treat your role as if your job to make other people successful. Jacob Morgan didn’t always feel he has those type of managers and as a result decided to look at the workplace from the people to the infrastructure. In his latest book, The Employee Experience Advantage, Morgan analyzes over 250 global organizations to determine how to create an organization where people genuinely want, not need to show up to work. Kevin and Jacob delve into employee experiences and what we need to look for in the future.

Regardless of your leadership status, you should treat your role as if your job to make other people successful. Jacob Morgan didn’t always feel he has those type of managers and as a result decided to look at the workplace from the people to the infrastructure. In his latest book, The Employee Experience Advantage, Morgan analyzes over 250 global organizations to determine how to create an organization where people genuinely want, not need to show up to work. Kevin and Jacob delve into employee experiences and what we need to look for in the future.

In this episode, we introduce:

  • The difference between employee engagement and employee experience.
  • Critical pieces of the employee experience.
  • Drivers of workplace change.

The goal is to think about choice.
– Jacob Morgan

Remarkable Dialogue

Ask yourself: How can I change the employee experience in my role?

Leave your answer in the comments below.

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