Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart Radio or your favorite podcast player. Research indicates that 25% of the workforce is engaged. What about the other 75%? Tom Peters believes we should put people first, and success will follow. This isn’t new information. From Tom’s first book in 1982, In Search of Excellence, to his latest book Excellence Now: Extreme […]
Creating Lifelong Customers with Jason Young
Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart Radio or your favorite podcast player. New customers are great, and to keep them we need to nurture the relationship and build trust. Jason Young tells Kevin that most decisions are based on emotion. So, to continue the relationship, it’s important to understand how the guest feels. This is true for both external […]
Managing the Modern (Hybrid) Meeting with Karin Reed
Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart Radio or your favorite podcast player. Meetings may be a necessary evil. Before 2020 we didn’t love them. During the pandemic, the meeting took on a new meaning. We connected over webcams using a variety of platforms. Meetings are changing once again as work is shifting to a hybrid model. Karin Reed joins […]
Partnering – Why it Matters and How to Do it with Jean Oelwang
Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart Radio or your favorite podcast player. Jean Oelwang spent years working with some of the most successful partnerships. Their technical skills or expertise were not their most important trait. She tells Kevin they all had the superpower to forge deep connections, to truly partner to make themselves better. Her research found six degrees […]
A Practical Guide for Building Engagement with Brian Hartzer
Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart Radio or your favorite podcast player. Employee engagement: we know that when engagement goes up, performance often follows. So, why is this so important, and how do you grow and sustain it? Brian Hartzer shares that when we get the best people who are emotionally committed to the goals and purpose of the […]
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